.consult select{display:block;width:100%;margin-top:9px;padding:14px 16px;border:1px solid #cfdee7;border-radius:8px;background:#fff;font:inherit;color:var(--ink)}.consent-label{display:flex;align-items:flex-start;gap:9px;font-size:13px}.consent-label input{width:18px;height:18px;flex:none;margin:4px 0 0}.chat-panel{background:white;border:1px solid var(--line);border-radius:16px;overflow:hidden;margin-top:24px}.chat-header{padding:20px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:16px}.chat-header h3{margin:0;font-size:19px}.chat-header p,.chat-header small{font-size:13px;margin:4px 0;color:var(--muted)}.chat-messages{height:330px;overflow:auto;padding:20px;background:#f7fafc;display:flex;flex-direction:column;gap:14px}.chat-message{max-width:85%;align-self:flex-start}.chat-message.mine{align-self:flex-end}.chat-message small{font-size:11px;color:var(--muted)}.chat-message p{background:#e8f1f6;border-radius:12px;padding:11px 14px;margin:4px 0;font-size:15px;white-space:pre-wrap;overflow-wrap:anywhere;word-break:normal}.chat-message.mine p{background:#466f85;color:#fff}.chat-compose{padding:15px;display:flex;gap:10px;align-items:end}.chat-compose label{margin:0;flex:1;min-width:0}.chat-compose textarea{margin:0;min-height:58px;max-height:150px}.chat-compose .button{padding:12px 20px;flex:none}.chat-feedback{font-size:13px;padding:0 15px;color:#8f4343}button:disabled{opacity:.55;cursor:not-allowed}.chat-online{font-size:13px;padding:0 20px;color:var(--muted)}.admin-shell{width:min(1350px,calc(100% - 40px));margin:35px auto}.admin-top{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:28px}.admin-top h1{font-size:30px;margin:0}.admin-top p{font-size:14px;color:var(--muted)}.admin-grid{display:grid;grid-template-columns:350px minmax(0,1fr);gap:25px}.queue{border:1px solid var(--line);background:#fff;border-radius:16px;padding:20px}.queue h2{font-size:22px}.queue-list{max-height:650px;overflow:auto;display:grid;gap:10px}.queue-item{display:grid;text-align:left;background:#f7fafc;border:1px solid var(--line);padding:14px;border-radius:10px;color:var(--ink)}.queue-item.selected{border-color:var(--blue);background:#e9f2f8}.queue-item strong{font-size:16px}.queue-item span{font-size:14px}.queue-item small{font-size:12px;color:var(--muted)}.admin-grid .chat-panel{margin:0}.admin-placeholder{padding:60px;border:1px dashed var(--line);border-radius:16px;color:var(--muted)}.admin-grid:has(.chat-panel:not([hidden])) .admin-placeholder{display:none}.admin-only-link{font-size:12px;color:var(--muted)}@media(max-width:800px){.admin-grid{grid-template-columns:1fr}.queue-list{max-height:250px}.chat-compose{flex-wrap:wrap}.chat-compose label{flex-basis:100%}.chat-header{flex-wrap:wrap}.chat-message{max-width:92%}.admin-top{align-items:start;flex-direction:column}}